Website Terms of Use

The website located at www.heybtw.com (the “Site”) is a copyrighted work belonging to heyBTW AI, Inc. (“Company”, “us”, “our”, and “we”). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Use (these “Terms”) set forth the legally binding terms and conditions that govern your use of the Site and our Services. By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. You may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site.

1. Accounts

1.1 Account Creation.

In order to use certain features of the Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. Company may suspend or terminate your Account in accordance with Section 14.

1.2 Account Responsibilities.

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

1.3 Workspace Accounts.

If you create or join a workspace on behalf of an organization, you represent that you have authority to bind that organization to these Terms. The organization will be responsible for all activities conducted under its workspace, including those of invited members and partners.

2. Access to the Site

2.1 License.

Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site and Services solely for your own internal business purposes.

2.2 Certain Restrictions.

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or Services, whether in whole or in part; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means.

2.3 Modification.

Company reserves the right, at any time, to modify, suspend, or discontinue the Site or Services (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.

3. User Content

3.1 User Content.

“User Content” means any and all information and content that a user submits to, or uses with, the Site (e.g., content in the user's profile, event data, attendee lists, CRM data, or postings). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.

3.2 License to User Content.

By submitting User Content to the Site, you hereby grant Company a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Site and our business, including without limitation for promoting and redistributing part or all of the Site in any media formats and through any media channels.

3.3 Prohibited Content.

You agree that you will not submit User Content that: (a) infringes any third-party intellectual property rights; (b) is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable; (c) contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of any computer software or hardware; or (d) violates any applicable law or regulation.

4. AI Services and Platform Features

4.1 AI Agent and Machine Learning Services.

Our Site and Services include artificial intelligence (AI) and machine learning features and functionality (collectively, “AI Services”), including but not limited to AI agents, natural language processing capabilities, automated content generation, event attribution analysis, and partnership intelligence insights.

4.2 AI Output Disclaimer.

AI-generated outputs are provided for informational purposes only and may not always be accurate, complete, or up-to-date. You are solely responsible for evaluating the accuracy and appropriateness of any AI-generated content before relying on it for business decisions. Company makes no representations or warranties regarding the accuracy, reliability, or completeness of any AI-generated outputs.

4.3 Data Privacy and AI Processing.

Your use of AI Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your data, including data processed by our AI systems. We do not use your specific Customer Data to train AI models that benefit other customers, and we maintain logical separation between customer data in our AI infrastructure.

4.4 Collaborative Workspaces.

The Site enables collaborative workspaces where multiple organizations can share event data, attendee information, and partnership analytics. You are responsible for ensuring that any data you share within a collaborative workspace complies with applicable privacy laws and that you have obtained all necessary consents from individuals whose data is shared.

5. Subscriptions and Payment

5.1 Subscription Plans.

Access to certain features of the Site requires a paid subscription. Subscription plans, pricing, and features are described on the Site and are subject to change with notice. By subscribing, you agree to pay the applicable fees for your selected plan.

5.2 Billing and Renewal.

Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize Company to charge your payment method on file for all applicable fees.

5.3 Refunds.

All fees are non-refundable except as required by applicable law or as expressly stated in a separate written agreement. If you cancel your subscription, you will continue to have access to the paid features until the end of your current billing period.

6. Third-Party Integrations

6.1 Integration Services.

The Site integrates with third-party services including, but not limited to, CRM platforms (such as HubSpot and Salesforce), event management platforms (such as Luma and Splash), payment processors (such as Stripe), and analytics services. Your use of these integrations is subject to the terms and privacy policies of those third-party services.

6.2 Authorization.

By connecting a third-party service to your heyBTW account, you authorize Company to access and use data from that service as necessary to provide the integration features. You represent that you have the right to grant such access and that doing so does not violate any agreements with the third-party service provider.

6.3 No Liability for Third-Party Services.

Company is not responsible for the availability, accuracy, or reliability of any third-party service. Company shall not be liable for any loss or damage caused by your reliance on any third-party service or integration.

7. Intellectual Property

7.1 Company IP.

Excluding any User Content that you may provide, you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by Company or Company's suppliers. Neither these Terms nor your access to the Site transfers to you or any third party any rights, title or interest in or to such intellectual property rights.

7.2 Feedback.

If you provide Company with any feedback or suggestions regarding the Site or Services (“Feedback”), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback in any manner it deems appropriate. Company will treat any Feedback you provide as non-confidential and non-proprietary.

8. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure (“Confidential Information”). Neither party will use the other's Confidential Information for any purpose other than to exercise its rights and fulfill its obligations under these Terms. Each party will protect the other's Confidential Information using the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.

9. Indemnification

You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site or Services, (b) your violation of these Terms, (c) your violation of applicable laws or regulations, (d) your User Content, or (e) your sharing of data within collaborative workspaces without proper authorization or consent. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

10. Third-Party Links & Ads

The Site may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so.

11. Disclaimers

THE SITE AND ALL SERVICES (INCLUDING AI SERVICES) ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. COMPANY (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.

AI-GENERATED CONTENT AND INSIGHTS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR FITNESS FOR ANY PARTICULAR PURPOSE OF ANY AI-GENERATED OUTPUT. YOU ASSUME FULL RESPONSIBILITY FOR ANY BUSINESS DECISIONS MADE BASED ON AI-GENERATED CONTENT.

12. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE OR SERVICES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY'S TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00) OR THE AMOUNT YOU PAID COMPANY IN THE TWELVE (12) MONTH PERIOD PRECEDING THE CLAIM.

13. Dispute Resolution

13.1 Informal Resolution.

Before filing a claim against Company, you agree to try to resolve the dispute informally by contacting us at legal@heybtw.com. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Company may bring a formal proceeding.

13.2 Arbitration Agreement.

You and Company agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site or Services (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

13.3 Class Action Waiver.

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Governing Law.

These Terms and any action related thereto will be governed by the laws of the State of Delaware without regard to its conflict of laws provisions.

14. Term and Termination

14.1 Term.

Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms.

14.2 Effect of Termination.

Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms.

14.3 Survival.

All provisions of these Terms which by their nature should survive, shall survive termination of these Terms, including without limitation, ownership provisions, warranty disclaimers, and limitations of liability.

15. Copyright Policy

Company respects the intellectual property of others and asks that users of our Site do the same. In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our online Site who are repeat infringers of intellectual property rights, including copyrights.

If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, please submit a written notification to our designated Copyright Agent at: legal@heybtw.com. Your notification must include: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest; (b) identification of the copyrighted work(s) that you claim to have been infringed; (c) identification of the material on our services that you claim is infringing; (d) your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

16. General

16.1 Changes.

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any) and/or by prominently posting notice of the changes on our Site. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site.

16.2 Entire Agreement.

These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect.

16.3 Severability.

If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

16.4 Assignment.

These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms.

16.5 Contact Information.

If you have any questions about these Terms, please contact us at: legal@heybtw.com